DevBytes - Multiple Services in NYC2 – Incident details

All systems operational

Multiple Services in NYC2

Resolved
Degraded performance
Started 3 months agoLasted about 2 hours

Affected

DigitalOcean → App Platform → New York

Operational from 6:01 PM to 6:01 PM, Degraded performance from 6:01 PM to 7:59 PM

Updates
  • Resolved
    UTC
    Resolved

    Our engineering team has resolved the issue with multiple services in NYC2 region, and all services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience and thank you for your patience.

  • Update
    UTC
    Update

    We are continuing to monitor for any further issues.

  • Monitoring
    UTC
    Monitoring

    Our Engineering team has identified the issue and implemented a fix to resolve the issues with multiple services, and is monitoring the situation. We will post an update as soon as the issue is fully resolved.

  • Investigating
    UTC
    Investigating

    We are currently investigating an issue affecting multiple services in our NYC2 region. Our engineering team is aware of the situation and is working to identify the root cause and restore full connectivity as quickly as possible.

    Users with resources in the NYC2 region may experience issues with Droplet connectivity, API requests, or other services.

    We will provide additional updates as more information becomes available. We apologize for any inconvenience this may cause.